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U-Haul Review

You'd be hard-pressed to drive down an interstate and not see a U-Haul truck or trailer. This truck rental service is one of the most ubiquitous in the nation and it's one of the few that offers one-way truck rentals. The familiar orange paint job, the advertised $19.95 in-town price, and usually a graphic that represents a state or province are instantly recognizable to anyone who pays attention to the vehicles around them while they're on the road.

U-Haul offers more truck size options than other national truck rental companies, so you can get the one that's just right for you and your belongings. The company's smallest moving truck rental is 10 feet long, and the biggest one is 26 feet long. In between that are options for 15-foot, 17-foot and 20-foot trucks.

The trucks have low loading decks, making it easier for you to get your belongings inside, and all of the trucks seat at least two adults. The trucks that are 15 feet and longer include a small compartment known as Mom's Attic. This is an area that's good for fragile items, and U-Haul claims your items stored in this area are as safe as if they were traveling with you in the cab.

In addition to rental trucks, U-Haul loans tow dollies and car carriers. These are trailers with two and four wheels, respectively, that you can use to haul your vehicle behind the truck when you move. It's a cost-effective way to move across the country. Another plus is that you can tow a car using U-Haul's smallest truck, so you don't have to rent the largest truck and waste space in order to tow.

You don't need a special license to drive a U-Haul truck, because these truck rentals are not actually commercial vehicles, in spite of their considerable size. You do have to be at least 18 years old and have a valid driver's license to rent a truck, though.

U-Haul lets you pay for a rental using cash or a debit or credit card. If you use a card, you don't have to put down a deposit, but if you pay with cash, a deposit is required. Be sure to ask about any promotions when you call to make a reservation, or look online for coupons. Also, keep in mind that U-Haul often matches any competitor's rates, so just ask for a price match if you get a lower quote to get a cheap truck rental.

Your reservation with U-Haul is guaranteed, which not all truck rental services do. So, if U-Haul fails to provide you the size of equipment you reserved at the time and location you selected and agreed to with U-Haul, the company gives you $50, according to its FAQs. There are plenty of other questions and answers on U-Haul's website, in case you need to know about rates, reservations, receipts or how much gas needs to be in the tank when you return the truck.

If anything goes wrong with the equipment while you're renting it, you can call a toll-free phone number or go to the U-Haul website to request 'round-the-clock roadside assistance. Once you're done with the truck or other equipment, you can call U-Haul to find one of the more than 20,000 locations that's nearest you to drop it off.